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Tell us where you got stuck.

Include the screen, what you expected, what happened, and the request identifier shown in an error message if one is available.

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Account and billing

Sign-in, Google access, credits, invoices, subscriptions, or workspace membership.

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Generation and exports

A preview, image, voiceover, video scene, final export, or editor action did not finish.

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Meta campaign handoff

Connecting Meta, selecting an ad account, sending a paused campaign, activating it in Ads Manager, or reading delivery status.

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Response times depend on request volume. A guaranteed response time applies only when it is written into a customer agreement.